Check the business and surveyor
- Business identity & trading history
- Surveyor & diagnostic competence
DAMP PROOFING GUIDE
Before paying for damp treatment, check both the business and the evidence supporting its diagnosis, proposed remedy and guarantee.
Check a damp proofing businessAt a glance
What to verify
Open any area to see the detailed checks, questions to ask and what good looks like.
Practical conversations
Resolve the responsibilities, assumptions and practical details that matter before work begins.
Resolve this point before work begins.
Resolve this point before work begins.
Resolve this point before work begins.
Resolve this point before work begins.
Resolve this point before work begins.
Resolve this point before work begins.
Look for a coherent pattern
Look for several consistent signals rather than relying on any one claim or profile.
Resolve uncertainty
Not automatic failures — prompts to look more closely.
Protect the project
Turn the diagnosis and proposal into a clear agreement.
Clarify diagnosis and supporting evidence before work begins.
Clarify treatment rationale and scope before work begins.
Clarify reinstatement and variations before work begins.
Clarify guarantee provider and terms before work begins.
Useful answers
Straightforward answers to common questions about hiring a damp proofing business.
No. Damp symptoms can have different causes, and the appropriate response depends on the diagnosis. Understand the moisture source and evidence before assessing any proposed remedy.
It should explain the suspected cause, observations and measurements supporting it, other relevant causes considered, and why the proposed remedy fits the building and problem.
Ask who provides and backs it, how long it lasts, whether it transfers, what it covers, which conditions apply and what could invalidate a claim.
Look for discussion of leaks, penetration, condensation, ventilation, drainage, roofing, rainwater goods and external ground levels where relevant to the property.
Check before you commit
Check the damp proofing business's details and get a clearer view of the evidence before you commit.